Navigating Care is committed to providing our customers and patients with a secure online experience that protects their confidential information. We only deliver encrypted data to your patient portal account. We are committed to the highest standards for business and technical excellence to ensure the security and privacy of your health information.
Bank-level System Security
Navigating Care’s services are hosted in a private, secure cloud environment that is not shared with anyone else. Our data centers are SOC SSAE 16 Type II compliant and feature biometric security, automatic backups, redundant power supplies, and continuous surveillance systems.
Each of our employees is regularly trained on our HIPAA security policies and procedures and works diligently to protect the privacy and integrity of your information.
Access to user accounts is defined by strict access levels so you can be assured that information doesn't fall into the wrong hands. We adhere to the security principles of “least privilege” and “need to know” to limit access to sensitive information.